Privacy Policy
This Privacy Policy describes how Backneck ("we," "us," or "our") collects, uses, and shares information when you visit backneck.world or interact with our nature-based outdoor practice services and products.
Information We Collect
We may collect the following types of information:
- Contact information: Name, email address, and phone number when you submit our contact form or place a product inquiry.
- Communication data: Messages and correspondence you send to us.
- Technical data: IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
- Session registration data: Information provided when registering for outdoor practice sessions, such as emergency contact details and accessibility needs.
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide requested information about our services and products
- Process product orders and session registrations
- Send administrative communications related to your requests
- Improve our website and user experience
- Comply with applicable legal obligations
Legal Basis for Processing
We process personal data based on your consent (such as when you submit a contact form with the consent checkbox), our legitimate interests in operating our business, and compliance with legal requirements.
Information Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist with website hosting, email delivery, and analytics
- Legal authorities when required by law or to protect our rights
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for up to 24 months.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise these rights, contact us at infocenter@backneck.world.
Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is completely secure.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Backneck
6656 Foothill Blvd, Tujunga, CA 91042, United States
Phone: +1 (818) 951-5222
Email: infocenter@backneck.world